Expert Answers in cleaning

ANSWER - Generally speaking, if tiles are properly installed over a proper substrate, they won’t be damaged when subjected to a water category 1 flood.  Category 2 and 3 water can possibly contaminated porous materials that…

ANSWER -  Marble is made of a calcium carbonate material which tends to be more susceptible to staining. It is possible that the smudges are etched spots meaning that they were subjected to some material…

ANSWER - Apparently there were a number of compounding deficiencies in how the slate was sealed. Slate is very dense and considered impervious.  If it is a true slate, its absorption is between 0.1% and…

ANSWER - Orange or rust like staining in stone can be caused by minerals within the stone or sometimes because the stone is in close proximity of metal.  The aforementioned conditions, plus the stone being subjected to…

ANSWER - Normally all you need to clean limestone or other types of natural stone is a neutral based cleaner or detergent.  It is recommended to purchase cleaners that are manufactured specifically for cleaning natural stone.  There…

ANSWER - Sanded cementitious grout has sand in it.  There is a chance that grout was not as hard as it should be and when it was cleaned it caused the grout to degrade to…

ANSWER - Depending on whether it is a glazed ceramic tile (has glass-like surface coating) or an unglazed (same material from top to bottom), you may have to approach it differently. I would expect that…

ANSWER - Generally speaking with some glazed ceramic tiles, which porcelain tile is a ceramic tile, or with some geological types of stone, they can etch when subjected to acid or some substance that is acidic.…

ANSWER - Normally a true polished granite is very resistant to abrasion.  So even if you used sanded grout, I don’t think it is likely that you scratch or abraded the granite surface.    There is…

ANSWER - I’m surprised that Pine-Sol would leave a shiny surface on your wood looking glazed porcelain tile.   Looking at Pine-Sol’s ingredients it shows that it is water soluble.   The glazed porcelain tile is…