ANSWER - Regarding your description of your tile problem I will give you some input. We do inspections around the country, so we can be hired to investigate your problem (click here…
ANSWER - Cold weather should not cause ceramic tile to crack particularly if it is an interior application. It is possible that if you have a very porous ceramic tile that you have installed outdoors for…
ANSWER - It is difficult to fully understand your situation without investigating it first. I assume that these cracks are new, and were not there when it was installed. Some stones do have veining that…
ANSWER - Cracking grout is a symptom that there is excessive movement in the tile. The excessive movement could be caused by too much deflection within the floor. The industry standard is that the deflection…
ANSWER - There isn't enough information and details to give you a specific answer to your problem. We would need to inspect the site and perform various intrusive and non-intrusive tests to come to a…
ANSWER - Hairline cracks are not normal with any tile. If you have areas with large cracks, it may be that they were hairline cracks when they began or they were caused by a separate…
ANSWER - Generally when there is a problem it is due to compounding factors. Your wood subfloor may not have the correct configuration or it may not have been constructed correctly that is resulting in…
ANSWER - The description of your kitchen counter leads me to belief that they installed the tile directly to a wood top without a waterproof membrane on top of it. That is not a good…
ANSWER - Per our industry standards for ceramic tile and stone and from a practical point-of-view, any concrete substrate that has shrinkage cracks should be isolated with a crack isolation membrane. If the cracks are…
ANSWER - It is not normal for that joint between the tub and the wall to crack and it should not have to be redone on a regular basis. There could be a few things…