Expert Answers in failures

ANSWER – The wet grout is likely caused by moisture migrating from beneath, or from the sides of, the concrete slab of your basement.  The rain would cause the surrounding soil to become wet and…

ANSWER – Water coming up through your tile grout joints is an indication that you have a high water table on your property or that water is being directed towards your house, and you don’t…

ANSWER – Hairline cracks in the travertine could have developed for a number of reasons.  There could be cracks in the slab that have telegraphed through the stone, or there may be voids under the…

 ANSWER – Chances are the tiles were not installed correctly originally and there are probably a number of compounding deficiencies in how they were installed.   When the floor was cleaned it probably subjected the…

ANSWER – We have seen this type of problem before and we have investigated several situations similar to yours.   Generally speaking when the stone tile at the bottom rows of the shower wall darken…

ANSWERS – If the crack is a structural crack in the concrete slab, which is a crack that has vertical displacement from one side of the crack to the other, then a crack isolation membrane…

ANSWER – Travertine is normally resistant to water.  Although it can develop staining from being subjected to floods, but it can normally be cleaned.  Cementitious backer boards are resistant to water too.

ANSWER – Not all stone have the same physical properties, and they will behave differently under various conditions relative to their physical properties.  Even a stone with the same geological classification (such as travertine or…

ANSWER – It sounds like you are saying that your tiled shower that has leaked, which has resulted in collateral water damage, was installed with a gypsum green board and that it does not have…

ANSWER – I assume that the tile is installed on a concrete slab that is the bottom floor either on ground level or below ground level.  If water is coming up through the grout joints…