ANSWER - Water coming up through your tile grout joints is an indication that you have a high water table on your property or that water is being directed towards your house, and you don't…
ANSWER - Hairline cracks in the travertine could have developed for a number of reasons. There could be cracks in the slab that have telegraphed through the stone, or there may be voids under the…
ANSWER - Chances are the tiles were not installed correctly originally and there are probably a number of compounding deficiencies in how they were installed. When the floor was cleaned it probably subjected the…
ANSWER - We have seen this type of problem before and we have investigated several situations similar to yours. Generally speaking when the stone tile at the bottom rows of the shower wall darken…
ANSWER - Tile tents for a number of compounding deficiencies. First the tile isn't bonded as well as it should be for various potential reasons. There probably are no movement joints at the perimeter…
ANSWER - Not all stone have the same physical properties, and they will behave differently under various conditions relative to their physical properties. Even a stone with the same geological classification (such as travertine or…
ANSWER - It sounds like you are saying that your tiled shower that has leaked, which has resulted in collateral water damage, was installed with a gypsum green board and that it does not have…
ANSWER - I assume that the tile is installed on a concrete slab that is the bottom floor either on ground level or below ground level. If water is coming up through the grout joints…
ANSWER - Sorry you having a problem with your limestone. Limestone normally does well in shower areas. I have seen this type of staining before. There are a number of variables and factors that can…
First ANSWER - Just because a slate tile sounds hollow doesn't necessarily mean there is a problem. It might be a reflection of the configuration of the tile assembly or substrate beneath it. Although on…