failures Grout Moisture Problems

Why is Water Suddenly Seeping Through My Tile Grout Joints?

ANSWER - Water coming up through your tile grout joints is an indication that you have a high water table on your property or that water is being directed towards your house, and you don't…

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failures Hollow Sounding Tiles stone

Why do my Travertine Tiles have cracks and sound hollow?

ANSWER - Hairline cracks in the travertine could have developed for a number of reasons.  There could be cracks in the slab that have telegraphed through the stone, or there may be voids under the…

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failures Tenting

What Can I Do About Buckling/Tenting Tiles?

 ANSWER - Chances are the tiles were not installed correctly originally and there are probably a number of compounding deficiencies in how they were installed.   When the floor was cleaned it probably subjected the…

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failures Stains stone

What is Causing Rust Stains on Stone in shower?

ANSWER - We have seen this type of problem before and we have investigated several situations similar to yours.   Generally speaking when the stone tile at the bottom rows of the shower wall darken…

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failures Tenting

Why did my Tile tent after 16 years?

ANSWER - Tile tents for a number of compounding deficiencies.   First the tile isn't bonded as well as it should be for various potential reasons.  There probably are no movement joints at the perimeter…

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failures stone Tenting

Why is the Marble Floor in my shower buckling up?

ANSWER - Not all stone have the same physical properties, and they will behave differently under various conditions relative to their physical properties.  Even a stone with the same geological classification (such as travertine or…

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failures Moisture Problems

Tile over Gypsum Green Board is Leaking

ANSWER - It sounds like you are saying that your tiled shower that has leaked, which has resulted in collateral water damage, was installed with a gypsum green board and that it does not have…

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failures Grout Moisture Problems

Why is Water Coming Through Ceramic Tile Grout Joints?

ANSWER - I assume that the tile is installed on a concrete slab that is the bottom floor either on ground level or below ground level.  If water is coming up through the grout joints…

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failures Moisture Problems Stains stone Wet Areas

Why does Limestone Tile in Shower have White Stains I can't remove?

ANSWER - Sorry you having a problem with your limestone.  Limestone normally does well in shower areas. I have seen this type of staining before.  There are a number of variables and factors that can…

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cracks failures Grout Hollow Sounding Tiles

Slate Tiles Sound Hollow and Grout is Cracked

First ANSWER - Just because a slate tile sounds hollow doesn't necessarily mean there is a problem.  It might be a reflection of the configuration of the tile assembly or substrate beneath it.  Although on…

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